Terms of Service
The Gist
Two matters sit at the center here: the rules around using this website, and what bringing us on as your mover entails. Whatever genuinely shapes a relocation, the cost, the timing, how your belongings are protected, gets settled nowhere on this page. All of that lives inside the signed estimate and moving contract. Take it in earnest, and run anything you’re unsure of by the office well ahead of holding a slot.
Saying Yes to These Terms
Loading this website, or bringing us aboard to relocate what’s yours, marks acceptance that the working arrangement runs by this set of Terms. Each appearance of “Siren Moving Company,” “we,” “us,” or “our” points to Siren Moving Company, rooted in Mesa, Arizona, and covering Mesa plus the surrounding East Valley. Should any part of what follows rub you the wrong way, the fitting response is just to navigate away.
The Work We Perform
Be the trip a couple of blocks or a chain of states, your things ride inside gear that’s ours, touched solely by uniformed, screened crew kept on our payroll and paid by us, the whole job coordinated out of a two-language office. Founded in 2014 beneath Marco Salazar, the outfit operates on DOT plus MC numbers all its own, Arizona-licensed, bonded, insured. At no stage does an external firm step in to take over a relocation. Whatever carries binding force on a given job, the coverage, the cost, the conditions, ends up inside the signed estimate and contract handed over ahead of move day, never on a page like this.
Quotes and Locked Estimates
Pulling a quote runs you nothing. The number gets assembled from your list of belongings together with the facts at either endpoint, often confirmed by a walk-through on-site or off photos, every job pegged to one flat rate. Your signature seals that sum as the amount owed; it climbs solely when you call for extra items or help, or when a location proves sharply unlike its description. Stamped on each quote sits the date it lapses.
Locking a Day, Deposits, and Bowing Out
Nailing one particular calendar date can call for a small refundable deposit, credited later toward your total. The path that deposit travels in coming back, plus the workings of any reschedule or cancellation, your moving contract describes in full. Plans shift, of course; the more lead time you give, the smoother rejigging the calendar goes for everyone.
Payment
The moment payment falls due, most often as the relocation closes out, is dictated by your contract. Booking is where we’ll name precisely the payment forms accepted. Balances allowed to sit unpaid may be routed to collections, with the associated costs piled on.
Liability and Claims
Before a single item ships out, it’s blanket-wrapped and entered on a manifest, the lot resting on a written no-damage guarantee; where harm reaches a piece, the fix, the swap, or the payout is ours per what your contract directs. Cargo protection climbs to $1M, the baseline valuation pegged at $0.60 per pound, full-value protection landing between 1 and 3 percent of declared value wherever you elect it. To put in a claim, you bring it to the desk along the route and within the span your contract specifies, which can run as long as 9 months, and as far as the law allows. The reach of our liability is dictated by your contract, the valuation tier selected, and whichever coverage was live at the time.
What Rests on You
A few duties sit on your shoulders: paint the job honestly, single out whatever is breakable or precious, ensure each address is workable safely and within the law, a route into the building, a lawful parking spot, and secure any HOA sign-offs, gate clearances, or insurance certificates the location demands. Hazardous materials, flammables, and perishables lie outside what we’ll transport, and any carton you seal up on your own leaves its contents your responsibility.
Using This Website
Confine your use of this site to lawful ends only. Don’t interfere with its operation or snoop through sections meant to stay sealed. Everything posted here is owned by Siren Moving Company, so duplicating or repurposing any of it takes our go-ahead beforehand.
Limits and Applicable Law
This website comes to you flatly “as is,” with no warranty whatsoever regarding its contents. Arizona’s law governs this agreement, and barring a statute aiming elsewhere, every dispute resolves before the courts of Maricopa County, Arizona.
Revisions to These Terms
The right to amend this set of Terms as circumstances demand stays with us, each amendment taking hold the instant it lands here.
Contact Us
Want a clause explained? Get in touch with Siren Moving Company at (888) 711-4778, email [email protected], or mail us at our Mesa, Arizona office.